Returns Policy

Unwanted Items

All purchases are returnable within 30 days of delivery. Items should be returned complete and in their original condition. Packages or bundles must be returned as single unit.

Please contact us to arrange a return.

Defective Items

In all cases, please contact us as soon a possible so we can help you.

Damaged Items

We may need photographs to assist any claim. We can arrange for replacement or refund, depending on the circumstances.

Faulty Items

For products that fail within 30 days, you can ask us for a refund, replacement or repair.

Warranty Claims

Where a manufacturer warranty is in effect, or we offer our own extended warranty, we will assist you in arranging a repair.

Your Rights

Citizen’s Advice provides detailed information on your consumer rights. Please see their pages on faulty goods and ​​warranty claims, as well as changing you mind.